Administrative Assistant
Applicant’s tasks
Customer service
Daily tasks
- Making sales appointments with the client according to the predefined criteria
- Checking access data to the client’s home
- Greeting customers and representatives in person and by phone
- Directing incoming calls
- Sending customer preparation procedures that are scheduled for installation the following week
- Sending thank you notes to customers after installation
Project management and sales support
Weekly tasks
- Checking the representatives’ calendars and ensuring that each appointment has been entered appropriately and that its respective build plans are printed
- Completing the individual installer reports
- Sending rebates for projects with designers and keeping the general table of rebates up to date
- Sending a satisfaction survey to all encountered and installed customers, then analyzing the results
Administrative support
Daily tasks
- Taking payments by cheque or cash and hand over the invoice to Johanne Marin
- Carry out the credit transactions for all purchases
- Scanning and filing folders after installation
Weekly tasks
- Creating and editing various administrative documents
- Taking care of the Social Club internally (birthdays, holidays, special events, etc.)
- Checking office supplies inventory and refilling when needed
Operations support
Weekly tasks
- Scanning, classifying and analyzing production statistics sheets
Occasional tasks
- Updating inventory
- Updating the safety data sheets of each machine
- Updating chemical data sheets
Accounting support
Weekly tasks
- Counting employee time sheets
- Ordering monthly invoices from suppliers and attaching delivery notes
- Billing
Sought organizational skills
- Sense of organization
- Written and oral communication
- Interpersonal
- Flexible
- Professionalism
- Interpersonal communication
- Ability to multitask
Sought professional skills
- Knowledge of Word, Excel and PowerPoint
- Knowledge of SAGE 50 Simple Comptable software
Required qualifications
- College diploma or AEC
- Sales and customer service experience
Join our team